Frequently Asked Questions
1. What makes Red Rock Web Design's services unique for small businesses?
What truly distinguishes Red Rock Web Design is our commitment to affordability without compromising on quality. We understand the budget constraints of small businesses, which is why we offer comprehensive web design and maintenance services for just $150 per month. This package includes building your site, lifetime updates, and ongoing support, all at a fraction of the typical cost of thousands of dollars. Our goal is to make top-tier web solutions accessible to small businesses.
2. What kind of ongoing support and maintenance do you offer for websites?
Our ongoing support and maintenance services are designed to ensure your website remains up-to-date, secure, and fully functional. This includes regular updates to content and design as per your request, routine security checks, performance optimization, and prompt resolution of any technical issues. We also provide continuous SEO enhancements to keep your site ranking well in search engines. Our commitment is to provide you with peace of mind knowing your website is in expert hands, allowing you to focus on growing your business.
3. If I choose the $150 per month plan, what additional costs might I incur?
Our $150 per month plan is comprehensive, designed to cover the needs of a small business website without hidden fees. This includes a custom-built 5-page static website, hosting, ongoing maintenance and lifetime updates. However, specific requests outside the standard scope, such as additional pages, may incur additional costs. We always communicate these possibilities upfront, ensuring you have full clarity and control over your website's budget and features.
4. What does the 12-month minimum contract involve, and what happens after it ends?
The 12-month minimum contract is in place to ensure full compensation for the design and build of your website. During this period, you'll receive our comprehensive web services, including development, hosting, and maintenance. After the contract ends, it switches to a month-to-month basis, providing flexibility for future decisions. Importantly, you retain ownership of your domain, content, listings, and profiles throughout. The only aspects we own are the website's design and code, ensuring your essential digital assets remain under your control.
5. How flexible are the website edits under the 'Unlimited Edits' policy?
Our 'Unlimited Edits' policy offers significant flexibility, allowing you to request changes to your website's content, layout, and design as often as needed, at no extra cost. This includes text updates, image replacements, and basic layout modifications. It's designed to ensure your website remains aligned with your evolving business needs and preferences. However, it's important to note that this policy covers edits within the existing structure and design; major overhauls or adding new pages would be considered beyond this scope and may incur additional costs.
6. What are the long-term benefits of investing in a custom website?
Investing in a custom website offers significant long-term benefits. It establishes a unique brand identity, sets you apart from competitors, and is scalable to grow with your business. Custom websites provide a better user experience, leading to improved engagement and conversions. They also offer SEO advantages, increasing online visibility. In the long run, they are more cost-effective, reducing the need for frequent updates or redesigns.